Can You Disconnect?

Do you panic when you can?t find your cell phone? Do you hyperventilate when you realize you left it at home as you drive away to a meeting or even just to the grocery store?

 

If you?re old(er) like me (!!!), you remember when the phone stayed connected to the wall, usually in the kitchen. Now we are connected to the phone and, it seems, can?t survive without it.

 

What would happen if you put your phone down and walked away for 10 minutes? 30 minutes? A couple of hours?

 

Would you be afraid of missing text messages, emails, or social media posts?

 

Or would you discover a new way to communicate? Yes, children, there is a communication method that doesn?t involve an electronic device. It?s called ? wait for it ? conversation!

 

Try an experiment. See how long you can NOT touch or look at or even think about your cell phone. At first it may be a bit stressful, but after a while you may actually find that you are?less stressed.

 

Hyperconnectivity can actually increase your stress level. Ever hear of a condition called FOMO? It?s the fear of missing out. The more you are on social media, for example, the more you worry about missing a post or a tweet or a chat. Believe it or not, sometimes those things?can?go on without you!

 

So put it down. Look up. Look into the eyes of the people in the room with you. Oh wait. First, you have to ask them to put down their cell phones!

 

Have a conversation. Watch body language, listen to intonation, and enjoy the human interaction.

 

You can do it!

 

Let me know?how it goes.

 

Related articles

Thank you!

Do you always thank your customers?every time? The next time you interact with other businesses, whether stopping at a fast food restaurant, buying groceries, or shopping at a ?big box? store, count the number of times you are actually thanked. If conducting a transaction with a service business, whether in person or online, you should […]

Learn More

Words you need to know (and use)

Do you struggle with how to start an email or even a face-to-face conversation? A business writing professor in graduate school once drilled in the importance of starting any message with “you” or some similar reference to the other person. Why? Didn’t it catch your attention when this message started with a question about you? […]

Learn More

How FTD just lost $65 and a customer

First lesson: Capture a screenshot whenever you have a sketchy ?customer service? experience online. Second lesson: As a business owner, never let any of your employees do this to a potential customer. The story: A few days ago, I decided to send an older family member some flowers for her birthday. The branding message in […]

Learn More