Let’s Get REAL!
The REAL CommunicationsTM approach focuses on the human connection.
When does your team need a REAL Communications workshop?
When individuals are buried in their electronic devices, ignoring each other and your customers …
When your customers crave the personal attention they deserve …
When your customers just want someone to talk to them on a human level …
When situations start to escalate and de-escalate techniques need to be put in place …
When engaging with other humans in the workplace is essential to the success of your business …
It’s time for REAL Communications.
REAL Communications workshops guide your team through techniques that will strengthen their ability to:
- Work more effectively with each other on a daily basis
- Provide your customers the high quality communications they want and deserve
- De-escalate a situation that may seem out of control
- Keep situations from escalating from the first encounter
- Engage with other humans in a more meaningful and impactful way.
Why does your team need to get REAL?
Humans need Respect. We need to know how to show it and how to earn it from others.
Humans need Empathy. We must be able to understand each other’s pain points, joys, and challenges to truly communicate in a positive and meaningful way.
Humans need Attention. We need to pay attention, to gain that true and honest understanding.
Humans need someone to Listen to them. To make a positive difference, we can’t just hear the noise. We must listen with intent to what others are saying so we can respond appropriately and effectively.
REAL Communications – making a positive impact, returning to the human connection we all need.
The REAL Communications approach is critical in the healthcare industry, in hospitality, in non-profits, in education, in business … in every workplace and in every human space!
Contact us to learn more about developing the REAL Communications approach for your organization.
Need a speaker for your next event? Let’s talk about REAL Communications.