Off-site and off-line
Let’s put away the electronics and learn how to communicate internally and with our customers – as humans again!
Of course, technology is amazing. There is definitely a place and time to use technology for communication. There is also a need to remember the human side of communication, whether communicating face-to-face or online.
Constant use of technology can desensitize us to the human needs of our customers and our co-workers. A team member who is used to autocorrect and emojis may not be able to have an actual conversation with another human. Another team member may be unable to function without the cell phone in hand constantly.
If we are always somewhere else, in the words of MIT professor and author Sherry Turkle, how can we effectively reach the people in the room with us?
In Unplugged Workshops, we’ll work on:
- Empathy
- Listening skills
- Focused responses
- Completing the communication cycle
- Other necessary components of effective workplace communications
Any of the WordsWorking workshops can be transformed into an Unplugged Workshop. Or, we can put together a workshop that works just for you and your team.
Call 919-306-4242 or email pat@words-working.net today to schedule an Unplugged Workshop for your team!