R.E.S.P.E.C.T.

Positive communications, customer service, and business relationships are all developed from a base of respect. Think about it. If you don’t respect your clients, potential customers, vendors, or fellow business people, how will that affect your own business growth?

How do you show respect in your business relationships? Do you follow these guidelines?

Respond to messages, emails, text, and calls promptly. Replying promptly shows respect for the other person’s time and efforts in reaching out to you.

Engage in active discussions, in writing and verbally. Listen carefully, read every word, and provide thoughtful feedback.

Share details, as appropriate. Keeping others in the dark does not give you any more power; on the contrary, it denigrates any respect others may have had for you.

Put down the electronic device. Give your fully focused attention to others in the room during a discussion or meeting. Show respect by actively listening when others are speaking.

Enrich others with your knowledge. While initially this sounds a bit pompous, in reality when you are open to helping others learn what you already know, they will develop a respect for your giving nature and for your level of expertise.

Communicate clearly. Avoid jargon, clichés, and vague references that might not be readily understood. When you speak and write using simple words and clear, succinct terms, others respect you for your communication skills and for your consideration.

Think positive. Speak with a positive tone. Write with a positive focus. People respect professionals who are upbeat and who see possibilities.

Respect is earned. Show respect to others – consistently – and you will earn their respect in return. Your business will undoubtedly benefit as well.

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